Question 1

How long does it take to set up my store?

Accepted Answer

Most sellers have their store live in under 2 minutes. Just sign up, enter your store details, add a few products with photos and prices, and share your link. No coding or technical knowledge required.

Question 2

What types of businesses work best with SellrApp?

Accepted Answer

SellrApp is ideal for any business whose customers use WhatsApp — fashion boutiques, home bakers, local grocery stores (kirana), beauty & cosmetics sellers, handicraft makers, organic food sellers, gift shops, and more. If your customers are on WhatsApp, SellrApp works for you.

Question 3

How does WhatsApp checkout work?

Accepted Answer

When a customer browses your SellrApp storefront and adds items to their cart, they click 'Order on WhatsApp'. This opens their WhatsApp with a pre-formatted message containing item names, quantities, total price in ₹, and delivery details — sent directly to your WhatsApp number. You can then confirm, negotiate, or send a UPI payment link.

Question 4

What's included in the free trial?

Accepted Answer

The 7-day free trial gives you full access to all features: store creation, product uploads (up to 50), all templates, WhatsApp checkout, and the seller dashboard. No credit card required to start.

Question 5

Do you charge any commission on my sales?

Accepted Answer

No. SellrApp charges 0% commission on all your sales. We only charge a flat subscription fee: ₹79/month or ₹799/year in India, and $2.99/month or $29.99/year outside India. Whether you sell ₹500 or ₹5,00,000 in a month, you keep every rupee of your revenue.

Question 6

How is SellrApp different from selling on Swiggy, Zomato, or Amazon?

Accepted Answer

Aggregators like Swiggy, Zomato, and Amazon take 20–35% of each order as commission. They also own the customer relationship — you never get direct access to your buyers. With SellrApp, you own your store, your customer conversations happen on WhatsApp, and you pay zero commission.

Question 7

How do I collect payments from customers?

Accepted Answer

Since orders come to your WhatsApp, you can share your preferred payment method directly in the chat — UPI (Google Pay, PhonePe, Paytm), bank transfer, or even cash on delivery. You have full flexibility to choose what works for your business and your customers.

Question 8

Do I need a WhatsApp Business account?

Accepted Answer

You can use either a standard WhatsApp or WhatsApp Business account. However, we recommend WhatsApp Business for its labels, auto-replies, and catalogue features that complement your SellrApp store.

Question 9

Is there a limit on the number of products I can add?

Accepted Answer

On our paid plans, you get unlimited product listings and unlimited categories. The free trial includes up to 25 products so you can test the platform before subscribing.

Question 10

Can I use my own custom domain?

Accepted Answer

Yes. Monthly and Yearly plans let you connect your own custom domain so your storefront looks fully branded. Every store also gets a hosted URL on thekada.in, which is useful for getting started quickly.

Question 11

Can my customers see my store on their phone?

Accepted Answer

Yes! All SellrApp store templates are mobile-first — designed to look beautiful and load fast on smartphones, even on 3G/4G connections. Over 80% of Indian shoppers browse on mobile, so your store is optimized for them.

Question 12

Can I cancel my subscription anytime?

Accepted Answer

Absolutely. There are no lock-in contracts. You can cancel your subscription anytime from your dashboard. Your store will remain accessible until the end of your billing period.

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